Privacy Policy for Vida Physical Therapy
Effective Date: 3/18/2025
At Vida Physical Therapy, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when using our website,www.ptvida.com. By accessing or using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect personal information from you when you visit our website, fill out forms, or schedule an appointment for pelvic physical therapy services. The types of personal information we may collect include:
Personal Identification Information: Name, email address, phone number, and any other details you voluntarily provide through forms or communication.
Health Information: Medical history, symptoms, and other health-related information you provide for the purpose of scheduling and receiving services.
Payment Information: Credit card details or other payment methods when processing payment for services (payments are processed through secure third-party providers).
Website Usage Data: Information about how you use our website, including your IP address, browser type, and device information, gathered through cookies and other tracking technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide Services: To schedule and provide pelvic physical therapy services, including evaluating your health, creating treatment plans, and maintaining communication.
To Improve Our Website: To enhance user experience, troubleshoot issues, and improve the content and functionality of our website.
To Communicate With You: To respond to your inquiries, send appointment reminders, provide follow-up information, and inform you of new services or promotions (if you opt-in to receive such updates).
For Payment Processing: To process payments for services rendered and handle billing-related inquiries.
To Comply with Legal and Regulatory Requirements: To meet healthcare privacy laws, including HIPAA (Health Insurance Portability and Accountability Act), and other relevant regulations.
3. How We Protect Your Information
We take the protection of your personal and health information seriously. We implement appropriate physical, technical, and administrative measures to safeguard your data, including:
Secure storage and transmission of sensitive health and payment information.
Use of encrypted communications for appointment scheduling and sensitive discussions.
Limited access to your information within our organization to only those employees or contractors who need it to perform their duties.
However, no method of online data transmission or storage is 100% secure, so while we strive to protect your personal information, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, trade, or rent your personal or health information to third parties. However, we may share your information in the following circumstances:
With Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, email marketing platforms, etc.) who help us deliver our services. These providers are required to maintain the confidentiality of your information.
For Legal Compliance: We may disclose your information if required by law or in response to legal requests (e.g., court orders, subpoenas).
In Emergency Situations: If necessary, we may share information to protect the health and safety of individuals or comply with urgent legal obligations.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze usage patterns, and improve the website's functionality. Cookies are small data files stored on your device when you visit our site.
You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, please note that some features of our website may not function properly if cookies are disabled.
6. Your Rights and Choices
As a user of our website, you have certain rights regarding your personal information:
Access and Correction: You can request access to the personal information we hold about you and ask for corrections if necessary.
Deletion: You can request that we delete your personal information, subject to certain legal and contractual exceptions.
Opt-out of Communications: You can opt-out of receiving promotional emails or newsletters by following the unsubscribe instructions in the communication or by contacting us directly.
If you wish to exercise any of your rights, please contact us at [Email Address or Contact Form URL].
7. Data Retention
We retain your personal and health information only for as long as necessary to provide services, comply with legal requirements, or resolve disputes. After this period, we will take steps to securely delete or anonymize your information.
8. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of these external websites. We encourage you to review the privacy policies of any third-party sites before providing them with any personal information.
9. Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:
Vida Physical Therapy
650 Hobson Way, Suite 104, Oxnard CA 93036
(805) 869-1718
info@ptvida.com
